Delivery policies

Shipping Information

Delivery Policies

We ship the best vacuum cleaners everywhere in the world.

Ask for a free shipping quote
Important notices
  • Due to recent shipping cost rises, PVC pipes for central vac system installations are excluded from our free shipping policy for all US and Canada destinations.
  • Any customs duties, taxes, or import fees assessed by your country's border agency are the sole responsibility of the recipient. We are not responsible for any additional charges required to clear your package through customs.
  • If the customer chooses not to pay the required customs fees and the package is returned to our warehouse, the original shipping fee and any return shipping costs will not be refunded, even if the order originally qualified for free shipping.
Canada
Free delivery on orders over $100 — no restrictions
  • Orders below $100: shipping between $13.99 and $27.00
  • You can review shipping cost before payment and cancel at any time
Quebec 2 to 5 business days
Other provinces & territories 2 to 5 business days

*Deliveries are often within 3 days for Canadian addresses, but cannot be guaranteed.

United States
Free shipping on orders over $100 CAD — no taxes
  • Prices are in Canadian Dollar (CAD$)
  • Hawaii, Alaska, Puerto Rico & International US Military: shipping fees apply even on orders over $100
  • Orders below $100 CAD: shipping between $9.99 and $18.00 CAD
  • Review order and shipping price before payment — cancel anytime
Continental USA 5 to 12 business days

*Carriers may charge local taxes, duties or import fees per local regulations. Buyers are responsible for any fees related to local and import laws.

International

We deliver everywhere in Europe, France, Britain, Spain, Portugal, Russia, Poland, Australia and many more countries. Contact us to get a shipping price quote. We use a 2-speed delivery service for international orders to fit all budgets and needs.

Surface
Usually 15 to 45 business days
Most economical option
Air / Plane
Usually 3 to 15 business days
Fastest option
We are not responsible for any international duty, custom fees, or import tax. Buyers are responsible to verify local import laws and regulations.
Get a quote for your country:
contact@vacuumsonline.net
Questions about your shipment?
Our team is ready to help — call or email us.