Vacuums Online Our Story About Us

Family business since 1985

Our History

Vacuumsonline.net — Who We Are

1985

The Origins — La Cité de l'Aspirateur

Our story begins in 1985 with the acquisition of the first “La Cité de l'Aspirateur” store in Terrebonne by Claude Ethier and Line Pedneault. A few years later, Claude and Line opened a second La Cité de l'Aspirateur location in Laval, on Boulevard Curé Labelle in the Sainte-Rose area.
Early 2000s

The Next Generation

Claude and Line's children, Guillaume and Jean-Philippe, grew up around the family business and became key players in the company starting in the early 2000s.
2007

The Online Stores Launch — Industry Pioneers

Aspirateursenligne.com and Vacuumsonline.net were born in 2007. The project was led by Guillaume Ethier, Claude and Line's eldest son. At the time, very few players in the vacuum industry had transactional websites. The challenge was significant — many manufacturers didn't believe it was possible to ship such large boxes through traditional courier services and maintain a viable business model.
“Today, most of the companies that thought we would fail have copied us. In Quebec, we remain the pioneers in our field.”
2017

Launch of the Solution Brand — Made in Quebec

The Ethier family, through their La Cité de l'Aspirateur stores and online shops, introduced the Solution central vacuum brand. Born from a desire to compete with the industry's biggest names, this Quebec-made brand focuses on exceptional quality-to-price ratio.

Solution 600T — compact model for small homes, condos and apartments
Solution 600 — compact format with traditional low canister
Solution 700 — most popular model for all home types up to 8,000 sq ft
Solution 800 — powerful high-capacity model for large homes and multi-hose systems
Today

40+ Years of Expertise — Still Here for You

More than 40 years after opening the first store, Vacuumsonline.net remains Canada's pioneer in online vacuum sales. Our certified technician team, two physical showrooms and online store continue to serve thousands of customers across Canada and the United States.

Certified Technicians & Advisors

Our central vacuum system installation technicians are highly qualified and certified for all types of installations. La Cité de l'Aspirateur holds all permits and licenses to carry out work according to the standards of the Régie du Bâtiment du Québec (RBQ) and the Commission de la Construction du Québec (CCQ).

Whether you need a retractable hose installed in the wall or a more traditional installation, we have the right team for your project. Most of our customers are able to complete their own installation with our guidance after purchasing a unit.

Repair Workshops

La Cité de l'Aspirateur and Vacuumsonline.net operate two repair workshops serving customers from the greater Montreal, Laval, Terrebonne, Lorraine, Rosèmère, Blainville, Boisbriand, Bois-des-Filion, Repentigny, Joliette, Mirabel, Saint-Jérôme, Sainte-Thérèse and Saint-Eustache areas.
Customers anywhere in Canada can also ship their appliances to us via UPS or Canada Post. We will return them the same way once repaired.
Terrebonne
La Cité de l'Aspirateur
2154 Chemin Gascon
Terrebonne, Quebec, J6X 3A1
450-492-3161
Laval (Ste-Rose)
La Cité de l'Aspirateur
550-7 Boul. Curé Labelle
Sainte-Rose, Laval, H7L 4V6
450-963-6420

Authorized Retailers & Warranty Service Centers

We are authorized retailers and warranty service centers for the following brands:

Airstream Beam Bissell Broan Cana-Vac Carpet Pro Cyclo-Vac Dirt Devil TTI Drainvac DuoVac Electron Fuller Brush Co Ghibli Hoover TTI Husky Johnny Vac Miele MVac Numatic Nutone ProTeam Rhino Vac Riccar Rowenta Simplicity Solution Vacumaid Venmar Zelmer
Thank you for trusting Vacuumsonline.net!
A Quebec family business at your service since 1985.